Support

Check your spam or junk folder first. Still not there? Go to readybtn.com/welcome, enter the email address you used at checkout, and we will send you a new link.

Up to 3 years. When it starts running low, the app lets you know, so there is nothing to keep track of.

A standard CR2032 coin cell, sold wherever batteries are.

Wipe it down with a disinfecting wipe.

No, that is on purpose. After an alert, the button ignores further presses for 30 seconds, so an eager client pressing several times sends you one alert instead of a stream of them.

Yes. Alerts arrive with the screen off and the phone in your pocket, and keep working after your phone restarts.

On iPhone, swiping an app away in the app switcher tells iOS to stop it completely, and Apple does not let it restart in the background. Open Ready Button again and alerts resume. There is no need to close it - leave it running.

Yes. Ready Button alerts are marked Time Sensitive, which Focus modes let through unless you have turned Time Sensitive notifications off for that Focus.

No. A button works with one phone at a time.

Install Ready Button on the new phone, sign in, and pair your button. The most recent phone to pair is the one that gets alerts.

If Ready Button is still installed and signed in on an old phone, the button can end up sending alerts there instead. On the phone you no longer want alerts on, open Settings in the app, then Your Ready Button, and tap Forget.

In the app, open Settings, then Subscription. From there you can update your payment method or cancel.

In the app, open Settings, then Account, then Delete account. No longer have the app? Email us from your account's address and we will delete it for you.